Why is my sample bottle not completely full?Updated 16 days ago
Our fragrance samples labelled 1.5 ml are filled in 2 ml bottles. This can leave visible empty space above the fragrance.
We fill the samples by hand, so small differences in fill level can occur. Even slight differences are noticeable in these small bottles. Visible empty space alone therefore does not mean that the stated quantity is missing.
If you suspect a leak or an unusually low fill level, please contact our Customer Service. We will be happy to review your concern.
