ACQUA ALPES

<p>Contact us as soon as possible with your order number and the change you would like to make. We will check what is still possible. Your request does not itself confirm a change or cancellation.</p>

Contact us as soon as possible with your order number and the change you would like to make. We will check what is still possible. Your request does not itself confirm a change or cancellation.

Can I cancel or change my order?

Orders & Delivery

How can I contact ACQUA ALPES?

Where can I experience your fragrances in person?

Who should hotels, retailers and corporate customers contact?

Where can I find information about Peak Club 1850?

Can you help me choose a gift?

Advice & Contact

How do I choose a fragrance?

Why is my sample bottle not completely full?

Nothing comes out of my sample bottle. What can I do?

How long does perfume last on the skin?

How can I explore fragrances before buying?

Where can I find ingredients and fragrance notes?

Do I receive a voucher after ordering samples?

My perfume smells different from what I expected. What can I do?

What is the difference between Eau de Toilette, Eau de Parfum and Extrait de Parfum?

How should I apply perfume?

What do the numbers on the perfume bottles mean?

Perfume & Fragrance Advice

Which home fragrance suits my room?

How do I use my home fragrance correctly?

Which refill suits my diffuser?

Where can I find candle and body care instructions?

How should I store perfume and body care products?

Home Fragrance & Care

How can I withdraw from my purchase?

A product is damaged or leaking. What should I do?

I received the wrong product or an item is missing.

Returns & Complaints

Where is my order?

Can I change my delivery address?

What are the shipping costs?

Do you deliver to my country?

Where can I find the invoice for my order?

Which payment methods can I use, and where do I enter a voucher code?

Will Acqua Alpes have a Black Friday offer?

Can I cancel or change my order?Updated 16 days ago